Refund and Returns Policy

Effective Date: 17 September, 2024

Thank you for choosing WebSparkPro. We strive to provide high-quality services and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please read the following policy regarding returns and refunds.

1. Services Provided

WebSparkPro provides digital services such as web development, design, and consulting. Due to the nature of our services, the refund and return policy is limited to specific circumstances as outlined below.

2. Eligibility for Refunds

We provide refunds only in the following cases:

• Service Not Delivered: If you have made a payment and the services have not been delivered or initiated within the agreed timeframe, you are eligible for a full refund.
• Inability to Deliver Services: If WebSparkPro is unable to complete or deliver the services as agreed due to technical issues or other internal challenges, you will be eligible for a refund.
• Service Cancellation: If you wish to cancel an ongoing project, refunds will be evaluated based on the stage of the project:
  • Before work has started: Full refund will be issued.
  • After partial completion: A prorated refund may be issued depending on the completed work, excluding any non-refundable deposit if applicable.

3. Non-Refundable Circumstances

We do not provide refunds in the following situations:

• Change of Mind: Refunds will not be granted if you change your mind after the service has been delivered or completed as agreed.
• Completed Services: Once a project or service has been fully delivered, and approved by the client, no refund will be provided.
• Minor Issues: If the service provided is in line with the agreed-upon scope but contains minor errors or issues that can be corrected, refunds will not be issued. We are committed to resolving issues and working with you to achieve satisfaction.

4. Requesting a Refund

If you are eligible for a refund based on the conditions above, please contact us at:

• Phone: +91 7004232650
• Email: info@websparkpro.com

When contacting us for a refund, please provide:

• Your name
• Project or service details
• Reason for refund request

We will evaluate your request and notify you of the status of your refund within 10 business days.

5. Refund Processing

Once your refund is approved, it will be processed, and the funds will be returned to the original payment method within 5-10 business days. Processing times may vary depending on your bank or credit card provider.

6. Modifications or Cancellations

If you wish to modify or cancel a service, please contact us as soon as possible. Requests for cancellation after a service has started may be subject to prorated refunds based on the work completed, as mentioned above.

7. Changes to This Policy

WebSparkPro reserves the right to modify or update this Return & Refund Policy at any time. Changes will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact us:

• Phone: +91 7004232650
• Email: info@websparkpro.com
• Website: www.websparkpro.com

This template provides a clear structure for your Return & Refund Policy, addressing possible scenarios and how refunds are handled. You can adjust the terms to better fit your business practices.