Privacy Policy

17 September, 2024

Introduction

Welcome to WebSparkPro! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully.

Definitions

For the purposes of this Privacy Notice:

• Account: A unique account created for you to access our Service or parts of our Service.
• Company: (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to WebSpark Pro.
• Cookies: Small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among its many uses.
• Device: Any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
• Personal Data/Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in material form or not.
• Service: Refers to the Website and any services provided by WebSpark Pro.
• Service Provider: Any natural or legal person who processes data on behalf of the Company.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You/Your: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

How and What Information We Collect About You

We collect information through various channels, primarily when you interact with our platform directly or indirectly. The following are the categories of information we collect:

Personal Data

We collect the following Personal Data from you when you directly interact with us and provide it. It may include information such as:

• Your name
• Company name
• Email address
• Phone number
• Billing address
• Geographic location
• Industry
• Any other information you provide during registration

Usage Data

Usage Data is collected automatically when using the Service. This may include information related to your online activities such as:

• IP address, browser type and version, geographic location, and operating system version.
• Any device or other method of communication you use to interact with our Services, including device identifiers.
• Pages of our website that you view, including your interactions with any videos we offer.
• When you update your information, communicate with us, or order new Services.
• Metadata about your use of our Services and emails we send to you (including clicks and opens).
• Metadata about how your customers, contacts, and users interact with the Services we provide you.
• Issues you encounter requiring our support or assistance.

Information We Acquire From Social Media

We collect information (such as your name, social media account name, and email address to pre-populate our sign-up form) from third-party social networking sites when you use your social network credentials to log into some of our Service.

Financial Information

We may collect and process financial data, including bank account details, credit card information, and payment information, to securely facilitate transactions and payments on our platform.

Communication Data

If you contact us via email or other communication channels, we may retain the content of your communication, as well as your contact details.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activities on our Service and store specific information. These tracking technologies include beacons, tags, and scripts designed to collect data, enhance, and analyze our Service. The technologies we employ include:

• Cookies or Browser Cookies: A small file placed on your device. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you decline cookies, certain parts of our Service may not function properly. Unless you have configured your browser to reject cookies, our Service may use them.
• Web Beacons: Small electronic files on certain parts of our Service and emails that allow the Company to count users who have visited those pages or opened emails and collect related statistics.

Use of Your Personal Data

We may use Personal Data for the following purposes:

• Service Provision and Maintenance: To provide and maintain our requested Services to you, including monitoring its usage.
• Account Management: To manage your account and registration as a user of our Service, granting access to various functionalities available to registered users.
• Contractual Obligations: To perform contracts, including purchase contracts for products or services you have purchased.
• Communication: We may contact you via email, phone, SMS, or other electronic means for updates related to the products or services you have contracted.
• Marketing and Information: With your consent, we may use your information to provide news, offers, and information about goods and services similar to those you have previously purchased or inquired about.
• Customer Support: To manage your requests for customer service.
• Business Transfers: Your information may be used in evaluating or conducting mergers, divestitures, restructurings, or sales of assets.
• Analytics and Improvements: To produce reports on trends and improve our marketing strategies and services.

Communicating With Third-Party Service Providers and Vendors

We may engage with carefully selected third parties to aid us in providing services or to support our marketing and advertising efforts (including analytics and SEO services).

Transfer of Your Personal Data

Your information may be transferred to and stored on computers located outside your jurisdiction. By consenting to this Privacy Notice and submitting your information, you agree to this transfer.

Disclosure of Your Personal Data

We may disclose your personal data under the following circumstances:

• Business Transactions: If the Company is involved in a merger or acquisition.
• Law Enforcement: If required to do so by law.
• Other legal requirements: To comply with a legal obligation or protect against legal liability.

Security of Your Personal Data

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of data transmission or storage is entirely secure.

How Users Can Opt-Out of Data Collection/Usage

You have options to control your data, including:

• Opt-Out of Marketing Communications: Unsubscribe from marketing emails or update preferences in your account settings.
• Manage Cookies: Adjust cookie preferences in your browser settings.
• Do Not Track: Some browsers offer a “Do Not Track” feature, which we respect.

Data Access and Deletion

You have the right to request access to your personal data or request its deletion under certain circumstances. Contact us at info@websparkpro.com or submit the Data Subject Rights Form to exercise these rights.

Your Rights Under Applicable Laws

Depending on your jurisdiction, you may have rights under the Federal Privacy Act 1988, GDPR, or other laws. To exercise these rights, contact us at:

• Email: info@websparkpro.com
• Phone: +91 700 423 2650
• Data Subject Rights Form: [Insert Link to the Form]

Complaints Procedure

If you believe that WebSpark Pro has breached the Indian Privacy Principles (APPs), submit a written complaint via email to info@websparkpro.com.

For unresolved complaints, you may contact the Office of the Indian Information Commissioner (OAIC).

Updates to this Privacy Notice

We may update this privacy notice from time to time. Any changes will be posted on our website, and the updated notice will take effect upon posting.

Contact Us

If you have any questions about this Privacy Notice, please contact us:

• Phone number: +91 700 423 2650
• Email: info@websparkpro.com